Qwemtsin Health Society
Client Story: Strengthening Cybersecurity & Audit Readiness for Q’wemtsín Health Society
About the Client
Q’wemtsín Health Society provides holistic healthcare services to three Secwépemc communities—Tk’emlúps te Secwépemc, Skeetchestn, and Whispering Pines/Clinton Indian Band. Their multidisciplinary team delivers a wide range of programs, services, and health education to support community well-being.
The Challenge
As a healthcare organization, protecting patient data is non-negotiable. Q’wemtsín Health Society needed a structured, repeatable annual security review process that could strengthen their cybersecurity posture and prepare them for future compliance audits. They wanted clear visibility into their current maturity level and expert guidance on where to focus their efforts.
The Secure Shield Approach
Secure Shield partnered with the organization to build a comprehensive, scalable security foundation.
1. Annual Security Review & Risk Assessment
Secure Shield began with a full review of existing policies, procedures, and technical controls. The team conducted both internal assessments and system audits to evaluate the maturity and resilience of the organization’s infrastructure.
2. Internal Scanning & Security Maturity Analysis
Internal scans and audits helped identify misconfigurations, gaps, and areas requiring attention. Secure Shield provided clear maturity scoring along with an explanation of what each rating meant and how it compared to industry norms and standards.
3. Strategic Roadmap Development
Based on assessment findings, Secure Shield created a detailed roadmap outlining priority actions, timelines, and measurable milestones. This allowed the organization to track progress and demonstrate continuous improvement toward compliance.
4. External Penetration Testing
Secure Shield conducted external penetration tests against public-facing systems to ensure there were no exploitable vulnerabilities. Detailed reports and actionable recommendations were delivered to help the team quickly remediate issues.
5. Ongoing Monitoring
To maintain momentum and improve resilience, Secure Shield now performs quarterly internal scans, ensuring risks are identified and addressed before they escalate.
Why Secure Shield?
A key team member had previously worked with Secure Shield and recommended them based on past positive experience. Their professionalism, depth of expertise, and structured approach made them the clear choice.
The Outcome
Working with Secure Shield provided the clarity, direction, and confidence that Q’wemtsín Health Society needed.
- The team gained a complete, easy-to-understand view of their security posture.
- Areas of weakness were clearly explained with practical recommendations.
- They are now better prepared for upcoming audits and ongoing compliance requirements.
- Secure Shield’s professionalism, patience, and efficiency made the process far less daunting.
“The results were very well laid out and gave us a clear picture of what we needed to work on. Secure Shield doesn’t waste time—everything they provided was organized, logical, and backed by deep expertise.”
What Stood Out Most
The organization highlighted Secure Shield’s professionalism, experience, and practical guidance. From the first engagement, it was clear they were working with true experts who brought structure, clarity, and confidence to a complex process.
Advice for Future Clients
“Explore the process upfront and trust the expertise they bring. You’ll be working with a well-organized, highly knowledgeable, and very professional team. Listen to them—it will make the entire journey smoother.”